We don’t have to tell you that being a manufacturer is tough today—you feel the pressure every day. Rapid globalization, technological advancements, changing consumer preferences, and evolving r...

Your ability to provide fast yet human service can make or break customer relationships. Every negative interaction is a potential deal-breaker. Nearly 50% of customers say they would switch to a c...

In this guide, we’ll explore how you can use Slack as your productivity platform to enable your agents to: • Accelerate work with automation using no-code workflows • Share and search knowled...

Les équipes commerciales d’aujourd’hui doivent optimiser leur efficacité. Face à notre conjoncture économique instable, les membres de ces équipes doivent apprendre à s’adapter rapidement à des mét...

L’année 2020 a connu de nombreux bouleversements, qui vont changer nos méthodes de travail à long terme. Pour chaque entreprise, ces événements sont l’occasion de repenser l’organisation du travail...

Et si votre équipe commerciale pouvait directement joindre les experts et accéder aux ressources de votre entreprise sans envoyer le moindre e-mail? Et si vous pouviez communiquer en temps réel ave...

The great thing about our connected world is that you can reach anyone, anywhere, anytime. The bad thing? Your sales leads are tired of being found anywhere, anytime. Sales has never been harde...

At Slack, our platform is the hub that connects everything that we do. And data commissioned from market research firm Forrester has shown us that using a digital HQ to run sales has led to truly a...

The upheavals of 2020 will have a long-term impact on the way we work. They’ve created an opportunity for every organization to find a better way of working— one that combines the best of what was ...

Fidélisez vos clients en offrant une assistance personnalisée de qualité supérieure à l'aide de Slack. Dans ce guide, nous allons explorer comment vous pouvez utiliser Slack comme plateforme de ...