Drive value for your organisation with cloud-based systems. Siloed data and legacy systems make it harder for finance leaders to drive strategic business change. Developed in partnership with ...

Are you ready to meet the priorities of event organisers? Recent research has shown that as the world of conferences and exhibitions continues to evolve and expand, event organisers have three k...

It’s a new era, with new norms for business. The ongoing Covid-19 pandemic has shrunk budgets across industries as companies navigate an uncertain global economy. These conditions create new challe...

Nous sommes rentrés dans une nouvelle époque, et les normes changent pour les entreprises. La crise sanitaire a entraîné une incertitude économique à l’échelle mondiale et une réduction des budgets...

Customer service is no longer just a cost center—it’s a core part of your business offering. Eighty percent of consumers now consider a company’s customer experience (CX) to be as important as the ...

Le service client n’est plus un simple poste de dépense parmi d’autres dans l’entreprise : c’est l’un des aspects essentiels de son offre. Aujourd’hui, 80 % des clients accordent la même importance...

Keeping business data secure is a challenging task, complicated by the proliferation of endpoints operating outside of the organizational network and the constant evolution of threat vectors Del...

The last two years have seen IT rise to the challenge of rapidly supporting new ways of working and collaborating, both in-office and remotely. Forward-looking organizations are rethinking how they...

Chaque entreprise est désormais une entreprise numérique, quel que soit son secteur d’activité. Pour tenir leurs promesses commerciales, les leaders des infrastructures et des opérations doivent se...

Every business is now a digital business, regardless of industry. To deliver on the business promise, I&O leaders must focus on platforms and practices that empower employees and delight custom...