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Thumb original 2016 6 aragon research globe for corporate learning 2016
Business Leaders want better onboarding and better training for their employees; they’re actively seeking better and faster ways to help their workers learn, but they often don’t want to – or don’t...
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Ho di recente intervistato un’agente di contact center di successo, presso la sede di un cliente, chiedendole se preferisse la chat o rispondere al telefono. Non dimenticherò mai la sua risposta: “...
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Thumb original trellis data center monitoring solbrief en na
With the Trellis platform data center monitoring solution, you are able to: • Achieve quicker responsetime to issues that threaten business operations • Improve uptime performance • Improve pe...
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Thumb original edge whitepaper english
Businesses are fighting for competitive advantage through the smart use of data, the delivery of excellent customer service and the adoption of new technologies. Your edge computing strategy can h...
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Thumb original veritas us databerg execsummary a4 ls usa final
Organizations across Americas, EMEA and Asia Pacific are hoping to harness the power of information in the face of a growing data deluge. A study, conducted by research firm Vanson Bourne, covering...
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Thumb original veritas ebook information governance fighting the exponential data curve sept2015
The information explosion has exposed organizations to an overwhelming amount of risk. Whether financial, legal, security, productivity, or reputational risk, there is a high likelihood that your o...
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Thumb original data genomics index 2016
The Data Genomics Project was an initiative designed to change the way we think about managing data. This benchmark report, the Data Genomics Index, encompasses a community of like-minded data scie...
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Thumb original v10 b2b 2016030 wp privacy shield e book en
Recent developments have given rise to many questions about the data privacy agreement between the EU and the US. Together with Markus Wiese, our specialized data privacy lawyer, we have prepared a...
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Thumb original wp csm survey report
ServiceNow commissioned Intergram Research to survey senior managers in customer service roles at 200 U.S. enterprises with at least 500 employees. Their goal was to discover how the very best orga...
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Thumb original whitepaper aquickguidetomodernizingcustomerservice080816
Businesses have adopted CRM systems to capture customer contact information, track customer issues, and nurture customer relationships. However, it’s not a panacea. According to a Forrester survey,...
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