El ritmo de la transformación digital es más rápido que nunca y no hay nada que sienta el impacto de ese cambio más que los lugares de trabajo. Para los empleados, el trabajo ya no se trata solo de...
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La sostenibilidad es un objetivo cada vez mayor para las empresas de todo el mundo, impulsada por la demanda de los consumidores, las regulaciones gubernamentales y un deseo genuino de realizar mej...
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Sustainability is an ever-growing goal for businesses around the world, driven by consumer demand, government regulations, and a genuine desire to make improvements to a wasteful system.
Readers...
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The advantages of a CX engagement
The value of a Customer Success Plan to achieve your enterprise business outcomes
The evolution of Lifecycle Services
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For years, companies and consumers alike have embraced subscription‐based models. The message has been clear: why own when you can rent? This model has pervaded enterprise and consumer applications...
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Orange's Asset Management service delivers an accurate inventory of the customer-owned assets (equipment, licenses, subscriptions, maintenance contracts) with all associated insights to help enterp...
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How to migrate from a UC Platform to another in just a few clicks
How to manage and order the self care portal
How to do partial or full migrations at your own pa...
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(UCaaS) subscribership increased from 27% in 2019 to 41% in 2020 and continues to grow. The global Contact Center as a Service (CCaaS) market is also on the upswing, expected to reach a compound an...
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Almost overnight, enterprises worldwide equipped workers with collaboration tools to work at home. Today, MIT says nearly half of workers are working from home. As a result, Gartner predicts the gl...
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SASE is a challenging, far‐reaching initiative. The market is still catching up to these ideas as vendors struggle to offer the breadth and depth of solutions necessary to support this model.
Wh...
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