Todo negocio es ahora un negocio digital, independientemente del sector. Para cumplir con la promesa comercial, los líderes de infraestructura y operaciones deben enfocarse en las plataformas y las...

La resiliencia cibernética es un requisito esencial para cualquier empresa. Dado que las empresas se enfrentan a mayores probabilidades de ataques debido a que los usuarios trabajan desde cualquier...

El ritmo de la transformación digital es más rápido que nunca y no hay nada que sienta el impacto de ese cambio más que los lugares de trabajo. Para los empleados, el trabajo ya no se trata solo de...

La sostenibilidad es un objetivo cada vez mayor para las empresas de todo el mundo, impulsada por la demanda de los consumidores, las regulaciones gubernamentales y un deseo genuino de realizar mej...

Sustainability is an ever-growing goal for businesses around the world, driven by consumer demand, government regulations, and a genuine desire to make improvements to a wasteful system. Readers...

Watch this webinar to find out: The advantages of a CX engagement The value of a Customer Success Plan to achieve your enterprise business outcomes The evolution of Lifecycle Services

For years, companies and consumers alike have embraced subscription‐based models. The message has been clear: why own when you can rent? This model has pervaded enterprise and consumer applications...

Orange's Asset Management service delivers an accurate inventory of the customer-owned assets (equipment, licenses, subscriptions, maintenance contracts) with all associated insights to help enterp...

Watch this video to find out: How to migrate from a UC Platform to another in just a few clicks How to manage and order the self care portal How to do partial or full migrations at your own pa...

(UCaaS) subscribership increased from 27% in 2019 to 41% in 2020 and continues to grow. The global Contact Center as a Service (CCaaS) market is also on the upswing, expected to reach a compound an...