Prior to COVID-19, most organizations had remote work capabilities in place. But, the pandemic has caused even the most-prepared IT leaders to re-evaluate their readiness to support remote work, at...

There are lots of good strategies that you can use to improve the quality of your data and build data best practices into your company’s DNA. Although the technical dimensions of data quality contr...

Research can be funny. It can point to big trends and changes, making a single point feel disruptive and potentially cataclysmic. A study reported in numerous retail trade publications noted tha...

Application modernization is part of the broader effort to prepare as the organization responds to changing business needs. It's a critically important topic because today we have to move fast i...

IDC research has found that environments for application delivery are becoming more complex and the growing variety of environments and platforms to help streamline service delivery can increase th...

If you’re like most IT leaders, you might find yourself in the middle of a digital transformation as you seek to use cloud for workloads like development, testing or application deployments. But...

Many enterprises began their cloud journeys by migrating customer-facing applications and adopting cloud-native applications. This approach makes sense since the first workloads moved to the cloud ...

In this “how to” guide you will learn which factors define good customer service. Additionally, we leverage real-time, relevant market data that proves the use of messenger services is critical for...

Creating digital experiences that put employees first is no small task. From being able to find the right information at the right time, to collaborating with peers, to taking action in the moment,...

The industry is moving fast, and all signs point to a growing trend in cloud-native technologies that boost enterprise agility, experimentation, and innovation in response to a rapidly changing bus...