Knowledge silos kill companies. There’s data to prove it. In ‘The Crisis of Fractured Organisations’, global research firm Forrester found that the average worker spends 2.4 hours each day lookin...

As economic uncertainty continues to dominate headlines, businesses are searching for ways to do more with less. Productivity, efficiency and cost savings are not just buzzwords, they’re necessitie...

Unlock the secrets of exceptional service with our White Glove Service Guide. Dive into proven strategies that redefine customer experiences. Explore key insights and practical tips to implement wh...

Delve into the world of exceptional customer service with our insightful handbook. Uncover proven strategies that set the standard for excellence. Explore key insights and practical tips to enhance...

Explore the transformative power of integrating Salesforce with Slack in our latest whitepaper. Discover how enterprise sales teams amplify productivity through seamless collaboration. Gain valuabl...

Unlock the secrets to supercharging your sales team's efficiency with our latest whitepaper. Discover how integrating Salesforce with Slack can transform collaboration, streamline communication, an...

The “why” behind what your team is doing is just as important as the “how.” The “how” is operational, and often lives in documentation. Ask anyone at your company how to submit PTO, and they’ll...

Building a holistic cybersecurity program can be complex and multifaceted. With threats mounting, cyberattacks, including ransomware, are an ever‑present danger. Organizations who leverage voluntar...

Ogni minuto di inattività può tradursi in migliaia di euro di business perso. Quando il ransomware colpisce, si può essere tentati dal pagamento del riscatto, tuttavia ciò non rappresenta la soluzi...

"Il ransomware è un problema che affligge tutti, sebbene nessuno ne voglia parlare apertamente Abbiamo chiesto a 350 leader IT appartenenti a organizzazioni di ogni dimensione di confidarsi e racco...