There are two clear reasons why businesses are digitizing. The first is to service buyers whose expectations from consumer-facing industries are driving demand in the business space. The second is ...
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Modern businesses need to meet the expectations of modern customers, and in today’s digital world, that means providing unparalleled speed, convenience, and personalisation. Customers pay no he...
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The workplace as we know it is changing. What we know as an office today – a physical building – could morph over time to be more of a digitally enabled, shared culture: an ecosystem of collaborati...
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As most offices around the world are being ordered to shutdown, there are hundreds of millions of customers who are reliant even more on customer support and other contact centre-based services in ...
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As Digital Transformation becomes more and more critical to customer success, a Business Vision provides a foundation for strategy, technology selection, use cases, adoption and migration. Read...
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Benefit from a truly robust security architecture while lightening the workload. With Global Security Internet Gateway Service (GSIGS) solution, you can establish a multi-layered architecture t...
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This latest report from ClubCISO, a Telstra Purple community, provides an overview of the challenges facing today’s CISOs. ClubCISO now has over 350 CISOs in its community which is a hugely active ...
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Enterprises across all industries feel the pressure to transform their operations to be digital and near real-time, provide customers with excellent service and innovate faster with new products an...
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Whilst digital transformation is the strategic priority for most businesses today, there are a vast number of opportunities as well as stumbling blocks to consider at the planning stage. The prolif...
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If your organization struggles with information governance, you’re not alone. Seventy-five per cent of organizations see information chaos as a major problem, according to a survey by AIIM1. A...
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