Watson Assistant automates inquiries across any channel; understands complex language and uses NLP to continuously learn from interactions; integrates with existing applications, content and data; ...
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Service Performance Insight have just released their 2021 edition of the Professional Services Maturity Benchmark.
They explore how the industry has performed as it returns to growth following 2...
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Across industries, organizations depend on applications to engage customers, partners, and employees and achieve business goals. Most operate a mix of custom-developed and commercially available ap...
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KnowBe4 conducted an Africa-wide survey to explore whether or not people living on the continent were prepared for the current cyber threats being seen. The survey sought to unpack the areas of wea...
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The 2022 KnowBe4 Security Culture Report is the largest study of its kind, measuring organisations' security cultures and surveying more than 530,000 employees across 2,910 organisations worldwide....
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IT security seems to be a race between effective technology and clever attack methods. However, there’s an often overlooked security layer that can significantly reduce your organisation’s attack s...
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Servers are the backbone of modern IT infrastructure. They support the computational requirements of the entire application portfolio of a midsize organization. However, their life span is finite. ...
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Organizations are going digital as they seek to dramatically increase their innovation to unlock new business capabilities, meet changing customer demands, create unique advantages, or simply stay ...
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This eBook discusses if, and to what degree, an organization’s adoption of a strong cyber-resiliency strategy is correlated with IT predictability, business innovation, and success. These relations...
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E-commerce is also becoming more and more important in B2B. Online marketplaces in particular offer retailers ideal opportunities to sell their products and services to new customers.
In this wh...
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