In recent years, cyberattacks and cybercrime have become the most serious threats that organizations face. Industries ranging from banking to healthcare, and organizations of all sizes from schools...

One of the challenges of developing a comprehensive business continuity strategy is the need to plan for what you can’t imagine. A year ago, not many people would have felt the need to plan for a v...

Smart homes are no longer a technology of the future. They’re here today, enabled by a wide variety of 
devices and services that consumers are embracing 
in growing numbers. And that’s bringing...

We looked at the total cost of ownership for Plume’s Consumer Experience Management (CEM) Platform to help Communications Service Providers understand the benefit of transforming from legacy soluti...

Plume’s Consumer Experience Management (CEM) Platform transforms Communications Service Providers (CSPs) from hardware-, firmware- and TR-069-driven, disparate services ecosystems to agile, cloud-b...

Following a few years of anticipation, WiFi 6 is making its way to homes and other connected places. The industry views WiFi 6 as a transformative technology that will be one of the leading trends ...

Connectivity is essential to the modern home. But consumers want more than reliable WiFi. They expect not only high-quality network performance but also personalised, rich services. And they want t...

WiFi is the predominant way we connect to the internet and access our mobile and digital lives. Residential customer experience is directly proportional to the speed and reliability of the WiFi con...

As a company that prides itself on its high-touch customer service, MCTV was concerned about the volume of customer concerns related to poor WiFi signal and equipment issues. MCTV was determined to...

First came the connected home. Next came Smart Home 1.0, as consumers began came Smart Home 1.0, as consumers began to adopt, use, and become accustomed to connected smart devices. We are now o...