You don’t need to build your own global infrastructure to serve a global client base. Instead, choose a Cloud Communications or Communications Platform as a Service (CPaaS) provider for real-time c...

Data and analytics have unleashed a new era of business opportunity. Fueled by the cloud and machine learning (ML), modern analytics deliver increased visibility across the business, helping to dri...

Some organizations establish a data and analytics Center of Excellence (CoE) to help establish a data-driven culture. But a CoE can easily turn into a fiefdom or just another data silo if its manda...

Organizations that are data-driven treat data as an asset, no longer the property of individual departments.They set up systems to collect, store,organize,and process valuable data and make it ava...

ITIC’s 2021 Global Server Hardware, Server OS Reliability independent Web-based survey, polled 1,200 corporations across 28 vertical market segments worldwide on the reliability, performance and se...

The most productive security teams are going beyond the use of tactical tools for investigation and reporting of security incidents. Instead, they are taking a more strategic, proactive, platform-o...

IBM research shows predictive, digitally-based factory asset management can facilitate up to 50% improvement in production defect detection. That number is liable to balloon even larger as the true...

451 Research analyzes the adoption of conversational AI as a result of the COVID-19 pandemic, including sharing insights on which industries are seeing the biggest impact.

Read the 6-part smartpaper to understand the conversational AI landscape, 3 most common use cases and customer pain points, as well as real-world success stories from clients like Regions Financial...

IBM recently commissioned Forrester Consulting to assess the Total Economic Impact™ of IBM FlashSystem. This paper shows the conclusions from that study based on interviews with members of five org...